When you sign up for EnterVPN services, we collect the following information:
Payment method details
This information is collected solely for the purpose of providing and enhancing our services. No other information is collected during the signup process.
During your use of our services, we collect the following information for customer support and service optimization purposes:
Day of connection (without tracking specific connection times)
ISP tracking (without tracking personal IP or exact location)
Connection time (without tracking specific times)
Usage and activity logs (without monitoring specific activities)
For app and service improvement, we collect software analytics and statistics, as well as data from emails, live chats, and feedback forms. None of this data can be used to personally identify users.
Use of Collected Data
We process the collected information for the following purposes:
Providing, operating, and maintaining our services
Improving and personalizing our services
Analyzing user experience and enhancing quality
Communicating with users for service updates and marketing
Processing transactions and managing subscriptions
Enforcing our Terms of Service and legal rights
No Logs Policy
We want you to know that we adhere to a strict no-logs policy. We do not store:
Identifiable connection logs
IP addresses (original or VPN)
Outgoing traffic content or data
Your online activities remain private, and we have no data to share, even if compelled.
We prioritize the security of your data. We employ robust encryption and security measures to protect your information from unauthorized access, alteration, or disclosure. However, no system is entirely foolproof, and we cannot guarantee absolute security.
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
International Data Transfers
As part of our global infrastructure, data may be transferred across multiple locations. We maintain strict data protection agreements with all service providers to ensure data security.
If you’re an EU resident, you have certain data protection rights, including the right to access, correct, and delete your information. You can exercise these rights by contacting us at firstname.lastname@example.org.