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Support

Welcome to the EnterVPN Support Page! We’re here to help you get the most from your VPN. Whether setting up EnterVPN, troubleshooting, or learning about our features, our resources are designed to guide you.

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Is EnterVPN compatible with my device?

Yes, EnterVPN is compatible with a wide range of devices, including Windows, macOS, iOS, iPadOS, Android, and Linux. You can easily download and install EnterVPN from the Google Play Store for Android devices and the Apple App Store for iOS and iPadOS devices. Here’s how you can check compatibility for your specific device:

For Android Devices (Google Play Store):

  1. Open Google Play Store:

    • On your Android device, tap the Google Play Store app to open it.
  2. Search for EnterVPN:

    • Use the search bar at the top to type in EnterVPN and select the official app from the search results.
  3. Check Compatibility:

    • On the EnterVPN app page, you will see an “Install” button if your device is compatible.
    • If your device is not compatible, you will receive a message indicating that the app is not supported on your device.
  4. Review System Requirements:

    • Scroll down to the “About this app” section to view the minimum Android version required and other system requirements to ensure your device meets them.

For Apple Devices (Apple App Store):

  1. Open the App Store:

    • On your iPhone, iPad, or iPod Touch, tap the App Store app to open it.
  2. Search for EnterVPN:

    • Use the search tab at the bottom to type in EnterVPN and select the official app from the search results.
  3. Check Compatibility:

    • On the EnterVPN app page, scroll down to the “Information” section.
    • Here, you will find the “Compatibility” information, which includes the required iOS version and the specific devices that the app supports.
    • If your device meets the requirements, you will see the “Get” or “Download” button.
    • If the app is not compatible with your device, a message will inform you that it requires a specific iOS version or that the app is not supported on your device.
  4. Review System Requirements:

    • In the “Information” section, check the “Requires iOS” field to ensure your device is running a compatible version of iOS or iPadOS.

Other Devices:

  • Windows, macOS, Linux:

    • Visit the EnterVPN website to download the appropriate installer for your operating system.
    • Follow the installation instructions provided to set up EnterVPN on your device.
  • iPadOS:

    • EnterVPN is fully compatible with iPads running iPadOS. Follow the same steps as for iOS devices in the Apple App Store to install the app.

Need Help?

If you’re unsure about your device’s compatibility or encounter any issues while checking, please don’t hesitate to reach out to our support team at support@entervpn.com. We’re here to help you ensure that EnterVPN works seamlessly on your device.